Privacy Policy for Seven Threadss
This Privacy Policy explains how Seven Threadss (“we”, “our”, or “us”) collects, uses, and shares your personal information when you browse our website or make a purchase through our online store (the “Site”). By using the Site, you agree to the practices described below.
Information We Collect
1. Device Information
When you visit the Site, certain information about your device is gathered automatically. This may include:
- Your web browser
- IP address
- Time zone
- Details about cookies installed on your device
As you explore the Site, we also collect data about:
- Pages or products you view
- What referred you to the Site (links, ads, search terms)
- How you interact with the Site’s features
This is collectively referred to as Device Information.
We collect this information using:
- Cookies: Small files stored on your device. These often include anonymous identifiers.
- Log Files: Records of actions on the Site, including browser type, IP address, internet service provider, and timestamps.
- Web Beacons, Tags, Pixels: Tools that track how you browse or engage with the Site.
2. Order Information
When you place or attempt to place an order, we collect:
- Full name
- Billing and shipping addresses
- Payment information (credit/debit cards, PayPal, or any other enabled payment methods)
- Email address
- Phone number
We refer to this as Order Information.
Personal Information
For the purposes of this policy, “Personal Information” includes both Device Information and Order Information.
How We Use Your Personal Information
To Process and Fulfill Orders
- Handling payments
- Preparing and dispatching shipments
- Sending order confirmations and updates
To Communicate With You
- Responding to your inquiries
- Providing customer support
- Sending service-related notifications
To Protect Our Business
- Screening orders for fraudulent or risky activity
To Improve Our Website
Device Information helps us understand browsing patterns, measure performance, and enhance user experience.
To Provide Marketing (Based on Your Consent)
If you opt in, we may send updates, promotions, or product information.
Sharing Your Personal Information
We share Personal Information only with trusted service providers that allow us to run our business. As a WordPress-based store, this may include:
- Payment processors (e.g., PayPal or others you enable)
- Analytics providers, such as Google Analytics
- Web hosting and security services, which keep the Site functioning safely
Google Analytics helps us understand how visitors use the Site. You can review Google’s privacy practices at google.com/policies/privacy and opt out at tools.google.com/dlpage/gaoptout.
We may also share information if required to comply with legal obligations, respond to lawful requests, or protect our rights.
Targeted Advertising
We may use your information to deliver advertisements or marketing that aligns with your interests.
You may opt out of targeted ads using:
- Facebook: facebook.com/settings/?tab=ads
- Google: google.com/settings/ads/anonymous
- Bing: advertise.bingads.microsoft.com/en-us/resources/policies/personalized-ads
You may also visit the Digital Advertising Alliance opt-out page: optout.aboutads.info
Do Not Track
Our Site currently does not adjust its data-collection behavior if your browser sends a “Do Not Track” signal.
Your Privacy Rights
Depending on your location, you may be entitled to certain rights regarding your personal information. Please note that these rights are not absolute and may only apply in specific circumstances. In some cases, we may decline your request where permitted by applicable law.
Right to Access
You may request access to the personal information we hold about you, including details about how we collect, use, and share your information.
Right to Deletion
You may request that we delete the personal information we maintain about you, subject to certain legal exceptions.
Right to Correction
You may request that we correct or update any inaccurate or incomplete personal information we hold about you.
Right to Data Portability
You may request a copy of your personal information in a structured, commonly used format and, where technically feasible, ask us to transfer it to a third party.
Right to Opt-Out of Sale, Sharing, or Targeted Advertising
You may request that we do not “sell” or “share” your personal information, or that we stop processing your information for purposes considered “targeted advertising” under applicable privacy laws.
If you visit our Site with the Global Privacy Control (GPC) signal enabled, we will treat this as a request to opt out of the sale or sharing of your personal information for that browser and device, where required by law.
Right to Restrict Processing
You may request that we limit or suspend the processing of your personal information in certain circumstances.
Right to Withdraw Consent
Where we rely on your consent to process your personal information, you have the right to withdraw that consent at any time.
Right to Appeal
If we decline to act on your request, you may have the right to appeal our decision by responding directly to our notification.
Managing Communication Preferences
We may send you promotional communications from time to time. You can opt out of receiving marketing emails at any time by clicking the “unsubscribe” link included in our emails. Even if you opt out of promotional messages, we may still send you non-promotional communications related to your account, transactions, or orders.
To exercise these rights, contact us using the details below.
Data Retention
We keep Order Information for our records unless you ask us to delete it.
Changes to This Policy
We may update this Privacy Policy when necessary to reflect changes in legal requirements, business operations, or site functionality. The updated version will always be available on this page.
Contact Us
For questions, concerns, or requests regarding this Privacy Policy, please contact us at:
Email: info@seventhreadss.co.za
Phone: 071 444 7359